Know which charger you are looking at
PlugStream Passport connects the physical charger to the right product, setup, ownership, and support journey.
Platform
A connected identity and evidence layer around every charger.
Passport, readiness, wake support and sensor confidence
The PlugStream platform links the physical product to setup, ownership, charging readiness, support evidence, and long-term software improvement.
Platform capabilities
Make the charger easier to identify, understand and support.
Each capability has a focused role, while the combined platform gives customers, installers, and support teams a more consistent charger lifecycle.
Connected platform
PlugStream Passport
Built-in digital identity for every charger.
Explore PlugStream PassportConnected platform
Charger Readiness
Readiness visibility before the next charge window.
Explore Charger ReadinessConnected platform
Vehicle Wake Assist
Smarter support for delayed scheduled sessions.
Explore Vehicle Wake AssistConnected platform
Sensor Confidence
Evidence-led checks for whether charger readings remain credible.
Explore Sensor ConfidenceOne operational picture
Turn product identity and charger evidence into clearer decisions.
The platform is designed to reduce avoidable support friction before, during, and after a charging session.
Understand readiness before the next window
Readiness and wake-assist features help separate an expected pause from a charging path that needs attention.
Use evidence, not one isolated reading
Sensor Confidence compares behaviour, timing, operating context, and independent evidence where supported.
Connect the journey
Planning hardware, software, and support together?
Tell PlugStream about the charger estate, user journey, connectivity, and support requirements so the platform route can be scoped alongside the hardware.