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Migration and support

Need EV charger support, migration or replacement?

A focused route for sites with existing chargers: public charging estates are assessed for Luviq, while private estates are assessed for Sentinel support or staged replacement.

For installed estates, EO continuity, third-party OCPP chargers and support risk reviews

Use the charge point pickerRequest a migration assessment

Focused entry route

Answer the query quickly, then move into the right PlugStream journey.

Visitor intent: understand whether to preserve, migrate, support or replace existing charging hardware.

Step 1

Capture the existing charger estate and confirm whether it provides public or private charging.

Step 2

Check whether working hardware can be preserved or migrated before recommending replacement.

Step 3

Route suitable public chargers to Luviq, or scope Sentinel monitoring and support for a suitable private estate.

Where to go next

Use the tool, then choose the right product or support route.

These pages are deliberately lightweight: they reduce uncertainty and pass visitors into the durable hubs, products and contact paths.

Request a migration assessment

Assess whether public chargers can move to Luviq or private chargers can follow a Sentinel support route.

Open route

View PlugStream Sentinel

Managed monitoring, reporting and support routes.

Open route

Review PlugStream Connect Link option

Resolve sites where the original network route cannot be reused.

Open route

Contact PlugStream

Ask for help with a live site or continuity concern.

Open route

Supporting links

Keep moving through the main site rather than getting stuck here.

Pick the most relevant route below, or use the picker if the charger choice is still uncertain.

Contact PlugStream
Request a migration assessmentConfirm the public or private route, then check charger model, access, connectivity and OCPP compatibility.View PlugStream SentinelReview monitoring and managed support options.Review PlugStream Connect Link routeUse PlugStream Connect Link where the replacement route needs charger-level 4G.Contact PlugStreamSpeak to the team about installed chargers or support risk.