Smart Charge Compliance

This page signposts the formal PlugStream smart charging compliance information for PlugStream 7 and PlugStream 22 charge points.

Last updated: 3 May 2026.

PlugStream charge points are designed to support the Electric Vehicles (Smart Charge Points) Regulations 2021 when correctly installed, configured, and used in Great Britain for private domestic or workplace charging.

The formal product documents live in PlugStream Support so installers, sellers, and customers can access the latest approved documents from one support library.

Compliance documents

DocumentProduct or useLink
Smart Charging Compliance articleCustomer and installer guidanceRead in PlugStream Support
PlugStream 7 Statement of CompliancePlugStream 7 charge pointsDownload PDF
PlugStream 22 Statement of CompliancePlugStream 22 charge pointsDownload PDF
Product Documents libraryManuals, compliance documents, and support linksOpen PlugStream Support

What this means for customers

Your PlugStream charger may:

These behaviours are expected for a smart charge point. If your vehicle is plugged in but charging has not started, check Charger readiness in the MyPlugStream app first.

Sale-specific information

The Electric Vehicles (Smart Charge Points) Regulations 2021 can apply across the value chain when a relevant charge point is sold, hired, lent, leased, or supplied. If you are a reseller, installer, or project partner and need sale-specific statement information, contact PlugStream Support before handover.

Technical file information

Technical-file information is controlled support material and may be provided to appropriate parties where required. Contact PlugStream Support if you need technical-file information for a compliance, installer, reseller, or enforcement request.